Studio Tours are available seven days a week between the hours of 11am-1pm. Tours must be scheduled in advance and are available by appointment only - walk-ins will be turned away. Contact the studio today at 404-874-9880 to schedule your tour.
Clients working less than 15 hours are required to pay the cost of the studio time upfront. Any Client working more than 15 hours will be allowed to pay the remaining balance at the end of their scheduled session. Please note that all ProTools discs, audio CDs and hard drives will remain on Patchwerk premises until the balance of the invoice has been paid.
Sessions will be considered on hold until a 50% deposit has been made, or a PO from a label with a previous relationship with Patchwerk has been received. The 50% deposit or PO is required within 48 hours of booking the session. If the deposit has not been made and another client wants your time slot, you will be contacted and ask to make the deposit. If the deposit is not made, your time slot will be made available to another client. Once a 50% deposit has been received, studio time will be considered confirmed and billable.
All sessions are considered confirmed and billable within 24 hours of the session start time. Cancellations need to be made at least 24 hours in advance, otherwise the client will be billed for half the time booked, with a minimum of 4 hours billed. "No show" sessions will be billed for full time booked.
If you have made an error in making your payment or cancel your session within the cancellation guidelines presented above, Patchwerk will honor your request for a refund made within 15 business days of your payment. To request a refund, call 404-874-9880. Refunds are returned using the original method of payment, except cash payments which will be returned via check. If you made your payment by credit card, your refund will be credited to that same credit card.